dozen | rugs

dozen | rugs privacy policy

At dozen | rugs , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our services.

1. Information We Collect

Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, shipping address, and payment details.

Non-Personal Information: We may collect data such as IP addresses, browser type, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

To process orders and provide customer support.

To send order confirmations, updates, and promotional emails (you can opt out at any time).

To improve our website and personalize your shopping experience.

To comply with legal obligations and prevent fraudulent activity.

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with third-party service providers (such as payment processors and shipping carriers) to fulfill orders and provide services.

We may disclose your information if required by law or in response to legal requests.

4. Cookies & Tracking Technologies

We use cookies to enhance your experience, track website usage, and improve our services.

You can adjust your browser settings to decline cookies, but some website features may not function properly.

5. Data Security

We implement security measures to protect your personal data.

While we strive to safeguard your information, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

You may update or request the deletion of your personal information by contacting us.

You can opt out of marketing emails by clicking the unsubscribe link in any email.

Depending on your location, you may have additional privacy rights under applicable laws.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Click here: Contact Us

*By using our website, you agree to the terms of this Privacy Policy.

If you have any questions regarding these policies, please contact us.

maxwell | rug - 2' 10" X 9' 2"

$700.00

Quantity

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dozen | rugs

Frequently Asked Questions

At dozen | rugs , we know that buying a handmade rug is more than just a purchase—it’s an investment in quality, artistry, and history. To help guide you through the process, we’ve compiled answers to some of the most common questions we receive. If you need more details, feel free to reach out—we’re here to help!

What makes dozen | rugs unique?

dozen | rugs specializes in high-end, handwoven rugs curated with a passion for craftsmanship and authenticity. Each rug is carefully selected for its quality, artistry, and the story it tells.

Are your rugs handmade?

Yes! Every rug in our collection is handmade by skilled artisans who have perfected their craft over generations. This ensures that each piece is one-of-a-kind.

Do handmade rugs have imperfections?

Yes, and that’s what makes them special! Many artisans intentionally weave slight imperfections into their rugs as a signature of their work and a reminder that true beauty lies in uniqueness.

What sizes do your rugs come in?

Our collection includes a variety of sizes. You can filter by size on our website to find the perfect fit for your space.

How do I care for my rug?

Regular vacuuming, rotating every few months, and spot-cleaning with a mild detergent can help maintain your rug’s beauty. We also recommend professional cleaning for deeper maintenance.

Do you offer returns?

Yes, we accept returns within 15 days of delivery if the item is unused and in its original condition. Please refer to our Returns & Refunds policy for more details.

Can I request a custom rug?

Currently, we do not offer custom rug orders, but we’re always expanding our collection. Stay tuned for new arrivals!

How long does shipping take?

Shipping times vary based on your location. Estimated delivery times will be provided at checkout.

Do you ship internationally?

At this time, we primarily ship within the United States. If you are outside this area, please contact us to see if we can accommodate your order.

How do I know if a rug will fit my space?

We recommend measuring your space beforehand and using painter’s tape to outline the rug’s dimensions. Our product pages also provide detailed sizing information.