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dozen | rugs

A Passion for Artistry, A Vision for Home

dozen | rugs was born from a deep love for handmade

works of art and a long history of curating exquisite rugs.

Every piece in our collection is handwoven by artisans who have

perfected their craft over generations, each rug carrying a unique story and

a touch of human imperfection that makes it truly special.

Our mission is to bring these treasures into homes, where they can add

warmth, beauty, and timeless elegance.

One half of the team behind Dozen Rugs brings an artistic vision shaped by years of experience in design and an innate ability to see beauty in balance and craftsmanship. Their passion for interiors, textures, and colors ensures that every rug curated is not just visually stunning but feels like a piece of art woven with intention.

The other half is a driven strategist with a strong background in sales and marketing, someone who understands how to connect people with pieces that resonate. With years of experience selling everything from luxury goods to massive attractions, they bring an unmatched ability to share the story of each rug, ensuring that these handcrafted pieces find the perfect home.

dozen | rugs

Frequently Asked Questions

At dozen | rugs , we know that buying a handmade rug is more than just a purchase—it’s an investment in quality, artistry, and history. To help guide you through the process, we’ve compiled answers to some of the most common questions we receive. If you need more details, feel free to reach out—we’re here to help!

What makes dozen | rugs unique?

dozen | rugs specializes in high-end, handwoven rugs curated with a passion for craftsmanship and authenticity. Each rug is carefully selected for its quality, artistry, and the story it tells.

Are your rugs handmade?

Yes! Every rug in our collection is handmade by skilled artisans who have perfected their craft over generations. This ensures that each piece is one-of-a-kind.

Do handmade rugs have imperfections?

Yes, and that’s what makes them special! Many artisans intentionally weave slight imperfections into their rugs as a signature of their work and a reminder that true beauty lies in uniqueness.

What sizes do your rugs come in?

Our collection includes a variety of sizes. You can filter by size on our website to find the perfect fit for your space.

How do I care for my rug?

Regular vacuuming, rotating every few months, and spot-cleaning with a mild detergent can help maintain your rug’s beauty. We also recommend professional cleaning for deeper maintenance.

Do you offer returns?

Yes, we accept returns within 15 days of delivery if the item is unused and in its original condition. Please refer to our Returns & Refunds policy for more details.

Can I request a custom rug?

Currently, we do not offer custom rug orders, but we’re always expanding our collection. Stay tuned for new arrivals!

How long does shipping take?

Shipping times vary based on your location. Estimated delivery times will be provided at checkout.

Do you ship internationally?

At this time, we primarily ship within the United States. If you are outside this area, please contact us to see if we can accommodate your order.

How do I know if a rug will fit my space?

We recommend measuring your space beforehand and using painter’s tape to outline the rug’s dimensions. Our product pages also provide detailed sizing information.

Will the rug look exactly like the photos online?

Due to differences in lighting and screen resolution, colors may vary slightly. However, we strive to provide accurate product images.

How can I contact customer support?

You can reach us via email or through our Contact Us page. We’re happy to assist with any questions or concerns!